Shipping and Delivery Policy

Rugcult believes in transparency and craftsmanship. Every rug goes through a detailed handmade process before reaching your home.

Order Processing & Production Timeline

Order confirmation: Same day

Production time: 3 to 4 weeks

Rugs are crafted only after the order is placed to ensure customization and quality

Dispatch begins after production completion

Estimated delivery time: 4 to 5 weeks from the order date

Delivery timelines may vary based on location, courier services, customs clearance, or unforeseen delays

Shipping charges, if applicable, are displayed at checkout

For international shipments, customs duties, import taxes, or local charges are the responsibility of the customer

Tracking details will be shared via email once the order is dispatched

Customers are advised to monitor tracking updates regularly

While we strive to meet timelines, delays caused by weather conditions, customs procedures, or courier partners are beyond our control.